Privacy Policy
Privacy policy V.O.F. Domburg Train Support
https://www.domburgtrainsupport.nl
About our privacy policy
V.O.F. Domburg Train Support cares deeply about your privacy. We therefore only process data that we need
have for (improving) our services and handle carefully the information we have about you and your
use of our services have collected. We never make your data available for commercial purposes
available to third parties.
This privacy policy applies to the use of the V.O.F. website and the services accessed on it.
Domburg Train Support. The effective date for the validity of these terms and conditions is 28/05/2021, with the
publication of a new version voids the validity of all previous versions. This privacy policy describes
what data about you is collected by us, what this data is used for and with whom and under
what conditions, if any, these data may be shared with third parties. We also explain to you on what
how we store your data and how we protect your data from misuse and what rights you have with
regarding the personal data you provide to us.
If you have any questions about our privacy policy, please contact our privacy contact person, u
Find contact information at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it (or have it stored), which
security techniques we use and to whom the data is viewable.
Web store software
Lightspeed
Our online store is developed with software from Lightspeed. Personal information you provide for the purpose of our
services made available to us are shared with this party. Lightspeed has access to your
data to provide us with (technical) support, they will never use your data for any other
purpose. Lightspeed is obligated under the agreement we have with them to provide appropriate
security measures to be taken. These security measures consist of the application of SSL encryption and
a strong password policy. Lightspeed uses cookies to collect technical information with
related to your use of the software, no personal data is collected and/or stored.
Lightspeed reserves the right to share collected data within its own group to improve the
further improve services.
Web hosting
NLXS
EXAMPLE: We purchase web hosting and e-mail services from PayPal. PayPal processed
personal data on our behalf and does not use your data for its own purposes. However, this party can
Collect metadata about the use of the services. These are not personal data. PayPal has
taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your
personal data to be prevented. PayPal is bound to confidentiality under the agreement.
E-mail and mailing lists
MailChimp
We send our e-mail newsletters using MailChimp. MailChimp will never use your name and email address for its own
purposes. At the bottom of every email sent automatically through our website, you will see the
‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal data will be used by MailChimp
stored securely. MailChimp uses cookies and other Internet technologies that provide insight into
make whether emails are opened and read. MailChimp reserves the right to discontinue your data.
use to further improve the service and, as part of this, share information with third parties.
sharing.
Office365
We use Office365 services for our regular business email traffic. This party has
taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our
data as much as possible. Office365 does not have access to our mailbox and we handle all our email traffic
confidential.
Payment processors
Mollie
To handle some or all of the payments in our online store, we use the platform of
Mollie. Mollie processes your name, address and residence information and your payment information such as your bank account or
credit card number. Mollie has taken appropriate technical and organizational measures to protect your
protect personal data. Mollie reserves the right to use your data to improve the
further improve services and, as part of this, share (anonymized) data with third parties.
All of the above guarantees regarding the protection of your personal data are also
applicable to those parts of Mollie’s services for which they engage third parties. Mollie stores your
data for no longer than is permitted by legal time limits.
PayPal
EXAMPLE: To handle some or all of the payments in our online store, we use the
PayPal’s platform. PayPal processes your name, address and residence information and your
Payment information such as your bank account or credit card number. PayPal has appropriate technical and
organizational measures taken to protect your personal data. PayPal reserves the
right to use your data to further improve services and as part of this
sharing (anonymized) data with third parties. PayPal, in the case of a request for a
deferred payment (credit facility) personal data and information relating to your financial position
with credit rating agencies. All of the above safeguards regarding the protection of your
personal data also apply to those parts of PayPal’s service for which
they engage third parties. PayPal will not retain your information longer than required by law
is allowed.
Reviews
WebwinkelKeur
We collect reviews through WebwinkelKeur’s platform. If you leave a review through WebwinkelKeur then
you are required to provide a name and e-mail address. WebwinkelKeur shares this data with us so that we can
be able to link the review to your order. WebwinkelKeur also publishes your name on its own website.
In some cases, WebwinkelKeur may contact you to provide an explanation of your review. At
the event that we invite you to leave a review we share your name and email address with
WebwinkelKeur. They only use this data for the purpose of inviting you to leave a review.
WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data.
protect. WebwinkelKeur reserves the right, for the purpose of delivering the
service to engage third parties, for which we have given WebwinkelKeur permission. All
The above guarantees regarding the protection of your personal data are also of
apply to those parts of the service for which WebwinkelKeur engages third parties.
Shipping and logistics
Sendcloud
EXAMPLE: If you place an order with us, our job is to get your package delivered to you. We make
Use of PayPal’s services to make deliveries. To do so, it is necessary that
we share your name, address and residence information with PayPal. PayPal uses this data
solely for the purpose of performing the agreement. In the event that PayPal subcontractors
contractors, PayPal also makes your information available to these parties.
Invoicing and accounting
Quickstart
EXAMPLE: To keep our records and accounts, we use the services of
Quick start. We share your name, address and residence information and details related to your order.
This data is used to administer sales invoices. Your personal data will be
transmitted and stored protected. PayPal is committed to confidentiality and will keep your information
keep confidential. Snelstart will not use your personal information for any purpose other than
described above.
Purpose of data processing
General purpose of processing
We use your information solely for the purpose of providing our services. That is, the purpose of the
processing is always directly related to the assignment you provide. We do not use your information for
(targeted) marketing. If you share data with us and we use that data to – other than on your
request – to contact you at a later time, we will ask for your explicit permission to do so. Your
data will not be shared with third parties other than to meet accounting and other administrative
obligations. These third parties are all bound to confidentiality under the agreement
between them and us or an oath or legal obligation.
Automatically collected data
Data automatically collected by our website are processed for the purpose of providing our
further improve services. This data (for example, your IP address, web browser and
operating system) are not personal data.
Cooperation in tax and criminal investigations
Where appropriate, V.O.F. Domburg Train Support may be required by law to
required to share your information in connection with government tax or criminal investigations.
In such a case, we will be forced to share your data, but we will do so within the possibilities provided by
the law offers us to oppose it.
Retention periods
We will keep your information for as long as you are a client of ours. This means that we will keep your customer profile until you
indicates that you no longer wish to use our services. If you report this to us we will
also be construed as a forgetting request. Under applicable administrative requirements, we must
invoices containing your (personal) data, we will therefore retain this data for as long as the applicable
term runs preserve. However, employees no longer have access to your client profile and documents that
we have produced in response to your order.
Your rights
Under applicable Dutch and European law, you, as a data subject, have certain rights with
regarding personal data processed by or on behalf of us. We explain below which
rights these are and how to invoke these rights. In principle, to prevent abuse, we send
statements and copies of your information only to your e-mail address already known to us. In the event that you use the
data to a different e-mail address or by mail, for example, we will ask you to opt in
legitimize. We keep records of completed requests, in the case of a forgetting request
we administer anonymized data. You will receive all transcripts and copies of data in the
machine readable data format that we use within our systems. You have the right at any time to request a
file a complaint with the Personal Data Authority if you suspect that we have used your personal data in a
use the wrong way.
Inspection rights
You always have the right to request the data we process (or have processed) that relates to your person or
are traceable thereto, may be viewed. You can make a request to this effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a copy of all data with a list of processors at the e-mail address known to us
who hold such data, indicating the category under which we hold such data
stored.
Right of Rectification
You always have the right to request the data we process (or have processed) that relates to your person or
are traceable thereto, to be modified. You can make a request to that effect to our contact person
for privacy issues. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address known to us that the data has been updated.
Right to restriction of processing
You always have the right to request the data we process (or have processed) that relates to your person or for that purpose
are traceable, limit. You can make a request to this effect to our contact person for
privacy matters. You will then receive a response to your request within 30 days. If your request is granted
we will send you a confirmation at the e-mail address known to us that the data until you remove the restriction is not
longer be processed.
Right to transferability
You always have the right to request the data we process (or have processed) that relates to your person or
are traceable thereto, to be performed by another party. You may make a request to this effect to
our contact person for privacy matters. You will then receive a response to your request within 30 days. If your
request is granted we will send you copies or transcripts of all records at the email address known to us
about you that we have processed or have processed on our behalf by other processors or third parties. To all
likelihood, in such a case, we will no longer be able to continue services because the secure
linking of data files can then no longer be guaranteed.
Right to object and other rights
You have the right, where appropriate, to object to the processing of your personal data
By or on behalf of V.O.F. Domburg Train Support. If you object, we will immediately remove the
cease data processing pending resolution of your objection. If your objection is well-founded that will
we make available to you copies and/or copies of data that we process (or cause to be processed) and thereafter the
cease processing permanently. You also have the right not to be subjected to automated individual decision-making
or profiling to be subjected. We do not process your data in such a way that this right of
application. If you believe it does, please contact our contact person for
privacy matters.
Contact details
V.O.F. Domburg Train Support
Fokko Kortlanglaan 2a 3853 KG Ermelo Netherlands T (034) 174-5992 E info@domburgtrainsupport.nl
Contact person for privacy matters
Martin Domburg