Customer Service at Domburg Train Support

Customer service is something we stand for, especially service for our customers. As you will find the word "Unburdening" all over our website, surely customer service is an indispensable link here. Without this service what you can expect from us and we cannot take care of your model railroad hobby.

Do you have a problem with your product?

Then take advantage of our convenient online helpdesk. This is available 24/7 and we try to respond to your question within 3 working days. The convenient thing about the online helpdesk is that you are automatically assigned an account where you can view all your tickets. This way you do not have to save your emails, we will do that for you!

Is your product defective?

Then use our warranty service. We will make sure you get the right service for your complaint. If you no longer have warranty, or the product was not purchased from us, we will also be happy to help you through our repair service.

Do you need another form of customer service?

On the left side of this page you will find a number of options from our customer service section. For example, we explain privacy, returns, payment and shipping. But you will also find our terms and conditions, opening hours and location information.

Can't find what you're looking for? Then get in touch with us via our contact page!

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