Customer Service at Domburg Train Support
Customer service is something we stand for, especially service for our customers. As you will find the word “Unburdening” all over our website, surely customer service is an indispensable link here. Without this service, you will know
you do not what to expect from us and we cannot relieve you in your model railroad hobby.
Do you have a problem with your product?
Then take advantage of our handy
online helpdesk. It is available 24/7 and we will try to respond to your inquiry within 3 business days. The convenience of the online help desk is that you are automatically assigned an account where you can view all your tickets. That way you don’t have to save your emails, we will do that for you!
Is your product defective?
Then take advantage of our
warranty service. We make sure you get the right service for your complaint. If you no longer have a warranty, or the product was not purchased from us, we are also happy to help you through our
repair service.
Do you need another form of customer service?
On the left side of this page you will find a number of options from our customer service section. For example, we explain privacy, returns, payment and shipping. But you will also find our terms and conditions, opening hours and branch information here.
Can’t find what you’re looking for? Then Contact us through our contact page!